Proposed Training Centre at Bhopal for housekeeping and catering services
UCO BANK, ZONAL OFFICE, BHOPAL, invites sealed
Tenders for House Keeping and Catering Services at their new Staff
Training Center at 34-35 Idgah Hills Bhopal which is housed in two
separate buildings having two floors each with the following lay out and
distribution of rooms:
09 Number of two bedded rooms with attached toilets – Capacity 18
04 Number of three bedded rooms with attached toilets – Capacity 12
Description of Housekeeping services for 13 rooms
with attached toilets and adjoining corridors and staircases.
Cleaning and maintenance of rooms and toilets.
Washing and changing of bed linen, towels etc
every alternate day i.e. Mondays, Wednesdays and Fridays.
Periodic cleaning of ceiling fans, door surfaces,
windows and windowpanes as well as clearing of cobwebs.
Repairs to faucets, cisterns and geysers and
supply of drinking water in rooms and floors.
Mosquito nets are to be cleaned once in a month
and blankets every alternate month.
The quotations should be inclusive of consumable
stores such as cleaning material like phenyl, Vim, Odonil, toilet paper,
liquid soap and cleaning equipment such as brushes, scrubbers, dusting
The quotation should cover the cost of cleaning of
the adjoining corridors and staircases and be expressed in terms of
charges per room per month.
Description of catering services:
Bed-Tea/Breakfast/Lunch/Dinner/Tea-snacks etc to our
participants and members of staff and also for housekeeping and
maintenance of our hostel premises. There will be no fixed number of
participants available and, if necessary for a very few participants
also necessary supply of food etc to be maintained.
Standard Menu and quality to be supplied are as
FOR RESIDENTIAL PARTICIPANTS:
Bed Tea: (6 A.M. to 6.30 A.M.)
To be served in cup/(tray) preferably Thermos Flask/(Tea container)
as may be required (quantity about two cups).
Breakfast: (8 A.M. to 9 A.M.)
Four slices of bread (toasted/un-toasted)
with butter (10 gms) and jam. Two eggs prepared to choice e.g.
Omelet, half fry, scrambled etc (with sauce).
Four pcs. Idlis or Two Masala Dosa or one plate Upma with
Chatney and Sambar or four stuffed Parathas or any other items
of equivalent cost.
Cornflakes or porridge with milk (minimum 200
One fruit dish (papaya, banana, apple,
watermelon, orange etc)
Forenoon Tea/Coffee with 2 biscuits
(sweet, salted of quality brands): (11.15 A.M. to 11.30 A.M.)
Lunch: (1 P.M. to 2 P.M.)
a. Common to both vegetarian/Non Vegetarian:
Vegetable Curry & Vegetable Fry
Dahi (100 gms)
Papad, Salad, Pickle
b. For Vegetarian:
Vegetable Curry like Alugobi or Alu-matar or Matar-Paneer or Channer
Dalna or Rajma or mixed vegetable and the like. Chapati with minimum
20 gms. Butter or Paratha and one seasonal fruit.
c. Mutton Curry/Fish Curry/Chicken Curry/Egg
Curry (Minimum 100 gms)
Afternoon Tea / Coffee with two biscuits
(same as Forenoon tea/coffee): (3.15 P.M. to 3.30 P.M.)
Evening Tea with one Samosa or one Namkeen
or One Cake: (5.30 P.M. to 6.30 P.M.)
Dinner: (8.30 P.M. to 9.30 P.M.): Same as
This includes fried rice, puri, ice cream, fish fry
or mutton cutlet or vegetable cutlet in addition to usual dishes of
lunch. Special diet will have to be served once in a week and will be
served only at dinner.
FOR NON-RESIDENTIAL PARTICIPANTS:
Forenoon Tea/Coffee with 2 biscuits (sweet,
salted or quality brands).
Lunch: Just like residential participants.
Afternoon Tea/Coffee with two biscuits (same as
You shall arrange hygienic cooking, proper
handling by cooking/catering staff and efficient and neat & clean
service. Kitchen and Canteen to be cleaned by your staff every day
without fail and garbage to be taken out to Corporation Vat by your
Service bearers engaged by you should wear neat &
clean uniform while on duty and shall have adequate experience in
serving with etiquette and courtesy.
The staff engaged by you shall be solely under
your employment, control and discipline and in case of termination
of the contract, the Bank shall not be liable for loss or damage if
any, caused to you or your employees. The Bank shall not also be
liable in case of services of any of the employee dispensed with by
you. The relationship between you and your employees will be a
matter inter-se between you and them, and the Bank will have nothing
to do with it. Further you shall be responsible for acts of
omission, commission, and misbehavior on the part of the employees.
The employees will be of your own choice and in no case they will be
regarded as employees of the Bank.
The medium of cooking will be Sundrop/Sunflower/double
refined ground nut oil or any other cooking material which may be
approved by the Bank from time to time.
You shall use all raw materials of best quality
available in the market and in case it is found that any service or
any item in any service is sub-standard, the Bank will be at liberty
not to take any payment for that entire service or make appropriate
deduction from the bills at its discretion.
Bank will have the right to decide and to
prescribe varieties and brands of various materials used in cooking
and other preparations.
The Bank shall provide the following items free
Accommodation for cooking, stocking and
Kitchen equipments for cooking on LPG gas.
The Bank will provide LPG gas connection in Bank’s name but the
contractor will have to procure gas cylinder (industrial use) on
payment directly from the LPG Distributor.
The contractor will arrange the other items such
as crockery, cutlery, utensils, napkins and table covers etc and
they will be adequate in number and of good quality – acceptable to
the Bank. Replacement due to loss and breakage of the crockery will
be caterer’s responsibility.
The contractor shall provide the catering
services as per the menu quoted above.
It should be clearly understood that the billing
should be made strictly on the basis of
meals/tea/Tiffin/breakfast/dinner etc actually served.
The contractor shall not charge for the
particular service not availed of by a person if he received advance
intimation of 12 hours. The Bank may indicate the requirement for
catering service if there is a schedule for training for more number
of participants than normal on given day before 12 hours.
The contractor may submit his bills on weekly
basis and payment will generally be made within 10 days.
The contract can be terminated by giving 3
(three) months’ notice by the contractor or 1 (one) month’s notice
by the Bank.
The Contractor shall deposit a sum of Rs.5000/-
(Rupees Five Thousand only) as Earnest Money at the time of
submission of the Tender Form. The amount will be deposited byway of
Demand Draft/Managers’ Cheque/Pay Order drawn in favour of ‘UCO
Bank, Zonal Office, Bhopal payable at Bhopal. The amount will be
refunded in case the contract is not awarded to the bidder and in
case the contract is awarded, the amount will be adjusted against
The Contractor shall be required to deposit a sum
of Rs,.1,00,000/- (Rupees One lac only) as Security Deposit with the
Bank for due performance of the contract on his part. The Bank
reserves the right to forfeit the same caution money of Rs.1 lac
deposited by the contractor if he fails either to perform the
contract or to give 3 months’ notice for termination of the contract
or for the breach of any terms & conditions.
Menu List mentioned above is subject to change as
per our direction within the overall rates.
The Bank proposes to conduct two channels of
training simultaneously and during that period the contractor should
be in a position to provide catering services to maximum of 50
(fifty) participants for bed tea, breakfast, forenoon tea, afternoon
tea, evening tea and dinner. For Lunch, the maximum number will be
about 60(sixty) (including staff of the Training Center).
The contractor shall be paid for actual number or
minimum number mentioned below, whichever is higher in respect of
Bed Tea, Breakfast, Forenoon Tea, Lunch, Afternoon Tea and Evening
Bed Tea for 15 persons when two channels are
running and 10 persons when only one channel is running.
Breakfast for 15 persons when two channels
are running and 10 persons when only one channel is running.
Forenoon Tea / Evening Tea for 30 persons
when two channels are running and 15 persons when only one
channel is running.
LUNCH AND DINNER:
On weekdays lunch for 30 persons when 2
channels are running and 20 persons when one channel is
running (including Training Center staff).
On weekdays dinner for 20 persons for
more than one channel and 15 persons for one channel.
On holidays and Sunday s intervening
courses lunch and dinner will be on actuals.
On Sunday s preceding commencement of a
course, lunch for 10 persons and dinner for 10 persons per
Minimum guarantee provisions will not be
applicable when there is no programme running at the Training
Notwithstanding anything-contained hereinabove,
the Bank will determine a minimum cut-off rate, which is to be kept
a secret, as a base rate. Quotations below this base rate will not
be entertained and such tenders will be rejected.
The Bank reserves the right to reject/not to
accept any quotation without showing any reason thereof.
In case of any clarification or a problem, the
decision of the Bank will be final and binding on the contractor.
Only those firms/persons already engaged in
providing catering and housekeeping services to reputed
institutions/multi national companies for at least two years need to
Please submit sealed quotation latest by 15.00
Hrs on 10-10-07 along with Draft/Pay order for Rs.5000/- favouring
UCO Bank, Zonal Office Bhopal towards Earnest Money Deposit to the
Zonal Office, Tawa Complex
E-5, Arera Colony